2011 Edge Limited Sync 2 8" w/nav 3.10 problems....

[ronman79]

New here! As mentioned above, I have updated the software. Mostly ok, but I have a sporadic issue with the screens locking and not transitioning. The screen registers input (beeps), but won't change to the other screens (like going from home to the settings, climate, entertainment, etc.) Basically, if it's on a certain screen, it won't move to the other screens. I can insert the USB drive that I installed the update from, it'll notify that I already have the update, and to remove USB, but will unlock.... Master resets, deleting phone and re-pairing, battery terminal pull, etc don't fix it. It'll go for a while without doing, then out of the blue..... Any help is appreciated.... Replacement APIM is 700 bucks!

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[ronman79]

Lots of action here.... Maybe I'm in the wrong place....

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[FordGuy2]

Try checking on "owner.ford.com" to see if your APIM is covered under Field Service Action Number: 12M02, don't know if it covers 2011, it covers 2014 with Sync2. Also you might try updating your maps from A4 to A9 or A10 (check on e-bay for low price?,).

 

[ronman79]

Thanks so much. But, I've done both. Apim fsa is expired. I also updated to A9....

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[ronman79]

Try checking on "owner.ford.com" to see if your APIM is covered under Field Service Action Number: 12M02, don't know if it covers 2011, it covers 2014 with Sync2. Also you might try updating your maps from A4 to A9 or A10 (check on e-bay for low price?,).

Got an ebay camera. About to have my aftermarket audio system upgrade installed, and he's going to put the camera in. Maybe the faulty communication between the camera and system is causing the glitch. As complicated as the unit is, who knows...

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